Last updated: 10th September, 2025
1. Introduction
BrizoSystem Pte. Ltd. (“BrizoSystem,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data, and your rights under Singapore PDPA, Australian Privacy Act, US laws (including CCPA, CPRA, COPPA), and the EU General Data Protection Regulation (GDPR). We operate servers in Singapore, Australia, and the United States, and process data in compliance with applicable local laws.
2. Scope
This Policy applies to users accessing our website, platform, or applications, and to data collected directly, automatically, or via authorized third parties.
3. Personal Data We Collect
We may collect:
Identification & Contact (name, email, phone, company, job title);
Account & Subscription (username, password, preferences, usage history);
Billing & Financial (payment details, transaction history);
Usage Data (login activity, reports, dashboards accessed);
Cookies & Tracking (IP address, device type, browser, analytics);
Support Communications (emails or messages to support);
Sensitive Data (geolocation).
4. How We Collect Data
- Directly: Registration, subscriptions, inquiries.
- Automatically: Cookies, analytics, logs. Third
- Parties: Payment processors, cloud providers.
5. Purpose of Processing
We process data to deliver and improve services, manage accounts and billing, respond to support requests, send notifications or marketing (with consent), comply with legal obligations, and prevent fraud and ensure security.
6. Legal Basis for Processing
We rely on contractual necessity, consent (marketing, cookies, optional features), legitimate interest (security, analytics), and legal obligation (tax, compliance).
7. User Rights
Depending on your jurisdiction, you may access and correct your data, request deletion or restriction, object to processing (marketing, profiling), exercise data portability, withdraw consent, and file complaints with authorities. US residents may use “Do Not Sell or Share My Personal Information” and “Limit Sensitive Data Use” links.
Contact our DPO at info@brizosystem.com to exercise rights.
8. Accuracy & Retention
Data is kept accurate and up-to-date. Account data is deleted within 30 days of cancellation. Financial records are retained for up to 7 years. Anonymized data may be retained indefinitely.
9. Security Measures
We implement TLS/HTTPS encryption, access controls, vulnerability assessments, staff training, and continuous monitoring and audits.
10. Data Hosting & Transfers
Data is stored in Singapore, Australia, the United Kingdom and the US. Transfers are encrypted and compliant with local and international laws, including GDPR adequacy decisions or Standard Contractual Clauses (SCCs).
11. Sharing with Third Parties
We share data with trusted providers (e.g., hosting, payments, analytics) under strict contractual obligations to protect privacy and security.
12. Marketing & Communications
Marketing is sent only with consent. You may opt out via account settings or unsubscribe links.
13. Cookies & Tracking
Cookies are used for functionality, analytics, and marketing. You can manage preferences via browser settings or consent banners.
14. Data Breaches
We notify relevant authorities (PDPC, OAIC, EU DPAs, US regulators) and affected users if breaches pose a high risk.
15. Children’s Data
Our services are not directed to individuals under 13 years. If data from minors is identified, it will be deleted. Parental consent is required under COPPA.
16. GDPR-Specific Rights
EU residents have rights under GDPR: Right to be informed, access, rectification, erasure, restriction, portability, objection, and rights related to automated decision-making.
17. Use of Artificial Intelligence (AI)
We use generative AI technologies and chatbots to enhance user experience, provide automated support, and improve our services. These systems may process personal data to respond to inquiries, generate personalized content, and analyze usage patterns. Our AI systems do not make decisions with legal or similarly significant effects. Where automated decision-making is used, you have the right to request human intervention, express your point of view, and contest the decision. AI-related data is hosted on AWS servers located in the same country as the user. AWS complies with international security and privacy standards.
18. Policy Updates
We may update this Policy. Material changes will be communicated via email, in-app notices, or website banners. Continued use implies acceptance.
19. Contact & DPO
Data Protection Officer (DPO)
BrizoSystem Pte. Ltd.
Email: info@brizosystem.com