Last updated: 10th September, 2025
1. Introduction
BrizoSystem Pte. Ltd. (“BrizoSystem,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and share personal data, and your rights under Singapore PDPA, Australian Privacy Act, and applicable US federal and state laws.
We operate servers in Singapore, Australia, and the United States to store and process personal data locally.
2. Scope
This Privacy Policy applies to:
- Users accessing BrizoSystem’s website, platform, or applications.
- Data collected directly from users, automatically via technology, or from authorized third parties.
3. Personal Data We Collect
Identification & Contact: name, email, phone, company, job title.
Account & Subscription: username, password, preferences, settings, and usage history.
Billing & Financial: payment details, transaction history.
Usage Data: login activity, reports generated, dashboards accessed.
Cookies & Tracking: IP address, device type, browser, analytics.
Support Communications: emails or messages sent to our support team.
4. How We Collect Data
- Directly: during registration, subscription, or inquiries.
- Automatically: via cookies, analytics, and logs.
- From authorized third parties: such as payment processors or cloud providers.
5. Purpose of Processing
We process personal data to:
- Deliver, maintain, and improve Services.
- Manage accounts, subscriptions, and billing.
- Respond to support requests.
- Send service notifications or marketing with consent.
- Comply with legal, tax, and regulatory obligations.
- Prevent fraud or security breaches.
6. Legal Basis (PDPA, Privacy Act, US Laws)
- Contractual necessity: to provide Services.
- Consent: for marketing, cookies, or optional features.
- Legitimate interest: security, analytics, or platform improvement.
- Legal obligation: tax, regulatory, or other compliance requirements.
7. User Rights
Depending on your jurisdiction, you may:
- Access and correct your personal data.
- Request deletion or restriction of processing.
- Object to certain processing (marketing, analytics).
- Exercise data portability where applicable.
- Withdraw consent for non-essential processing.
Contact our DPO at info@brizosystem.com to exercise rights.
8. Accuracy & Retention
- Data is maintained accurately and up-to-date.
- Account data retained while active; deleted within 30 days after cancellation unless required by law.
- Financial or transactional records retained for up to 7 years for compliance.
- Anonymized data may be retained indefinitely.
9. Security Measures
We implement appropriate measures to protect personal data, including:
- Encryption in transit: TLS/HTTPS for web access.
- Access controls: restricted to authorized personnel.
- Server and application security: regular vulnerability assessments and updates.
- Organizational measures: staff training and confidentiality policies.
- Monitoring & audits: continuous monitoring and regular security reviews.
10. Data Hosting & Transfers
- Data is processed and stored on servers located in Singapore, Australia, and the United States.
- Transfers between servers are secured and compliant with local laws.
11. Sharing with Third Parties
- Trusted service providers (cloud hosting, payment processors, analytics) may access data to deliver Services.
- Third parties are contractually obligated to comply with privacy and security standards.
12. Marketing & Communications
- Users may receive newsletters, product updates, or promotional materials with consent.
- Opt-out is available via account settings or unsubscribe links.
13. Cookies & Tracking
- Cookies improve user experience, analytics, and marketing.
- Users can manage preferences via browser settings or consent banners.
14. Data Breaches
- Relevant authorities (PDPC, OAIC, or US state regulators) will be notified of breaches as required.
- Affected users will be informed if there is a high risk to their rights.
15. Children’s Data
- Services are not directed to individuals under 16.
- Any personal data identified as belonging to a minor will be deleted promptly.
16. Policy Updates
- Privacy Policy may be updated periodically.
- Material changes communicated via email, in-app notification, or website notice.
- Continued use after updates constitutes acceptance.
17. Contact & DPO
Data Protection Officer (DPO)
BrizoSystem Pte. Ltd.
Email: info@brizosystem.com